Simple AI is an AI Assistant product built by Simple State (the company I co-founded and run). It's not a standalone chatbot — it's an AI assistant that understands your business, trained on your own products, processes, and data, so it can advise customers, recommend products, close orders, and send payment links in seconds.
Why Simple AI exists
Customers message after hours, replies come slowly, teams are short-staffed, orders slip away — that's daily life for an SME. Simple AI fills exactly that gap: instant replies, multi-channel, no customer left behind, no extra headcount cost.
What it does
- Automated replies across channels: Website, Zalo OA, Facebook, Messenger, CRM.
- Reads customer intent, makes personalized product recommendations, closes the order and sends a payment link.
- Books appointments, logs conversations, analyzes sentiment and behavior, and reports back to the business owner.
- Also includes an internal AI assistant shared across the whole company (instead of everyone keeping separate, disconnected accounts).
Learn more at simpleai.vn.